Customer System Release Form

The below form is used to make our customers aware of substantial new system releases, especially those that include journey changes and new options/features.

It’s important that our system releases contain clear and easy-to-understand information surrounding any new updates ensuring we are jargon-free and using visual references such as print screens of screen recordings.

IMPORTANT: Please note that upon completing and submitting the below Customer System Release form it will be automatically shared via email with all relevant employees of the selected customer.

Deployment List Reference: