Frequently Asked Questions

Explore our suite of products, designed for your business, built to scale with you

Questions & answers

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Mayne CORE

What is Mayne CORE used for? +
Mayne CORE is designed for managing orders, inventory, and operational workflows in one centralised platform.
Can Mayne CORE integrate with other systems? +
Yes, Mayne CORE supports integration with popular third-party platforms for seamless data exchange.
Is Mayne CORE suitable for small businesses? +
Absolutely, Mayne CORE is scalable and works effectively for businesses of all sizes.
Does Mayne CORE offer reporting features? +
Yes, Mayne CORE provides advanced reporting tools to help track performance and optimise processes.
How do I get started with Mayne CORE? +
Contact our team for a personalised demo and onboarding support tailored to your business needs.

Mayne Warehouse App

What features are included in the Mayne Warehouse App? +
It includes real-time inventory tracking, stock management, and order fulfilment tools.
Can the app be used on mobile devices? +
Yes, the Mayne Warehouse App is optimised for both mobile and tablet devices.
Does the app support barcode scanning? +
Absolutely, the app includes built-in barcode scanning capabilities for efficient stock handling.
Can multiple team members use the app simultaneously? +
Yes, the app allows for multi-user access with role-based permissions.
Is Mayne Warehouse App cloud-based? +
Yes, it is cloud-based, ensuring you can access your data from anywhere, anytime.

Mayne User Management

What is Mayne User Management? +
It’s a module for managing users, permissions, and access control within your organisation.
Can I restrict access to specific features for certain users? +
Yes, you can assign role-based permissions to control feature access.
Does Mayne User Management track user activity? +
Yes, it provides detailed user activity logs for accountability and auditing.
Is there a limit to the number of users I can add? +
No, Mayne User Management is scalable and supports unlimited users.
How do I reset a user’s password? +
Admins can reset passwords directly from the user management dashboard.

Mayne Customer Order Portal

What is the Mayne Customer Order Portal? +
It’s a platform that allows customers to place, track, and manage orders independently.
Can customers view their order history in the portal? +
Yes, customers can access their full order history and download invoices.
Does the portal provide real-time order status updates? +
Yes, customers receive real-time updates on order statuses and delivery tracking.
Is the Customer Order Portal customisable? +
Yes, you can customise the portal to match your branding and specific business requirements.
Can customers contact support through the portal? +
Yes, the portal includes a support feature for customers to raise queries or issues.