Frequently Asked Questions
Explore our suite of products, designed for your business, built to scale with you
Questions & answers
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Mayne CORE
What is Mayne CORE used for?
Mayne CORE is designed for managing orders, inventory, and operational workflows in one centralised platform.
Can Mayne CORE integrate with other systems?
Yes, Mayne CORE supports integration with popular third-party platforms for seamless data exchange.
Is Mayne CORE suitable for small businesses?
Absolutely, Mayne CORE is scalable and works effectively for businesses of all sizes.
Does Mayne CORE offer reporting features?
Yes, Mayne CORE provides advanced reporting tools to help track performance and optimise processes.
How do I get started with Mayne CORE?
Contact our team for a personalised demo and onboarding support tailored to your business needs.
Mayne Warehouse App
What features are included in the Mayne Warehouse App?
It includes real-time inventory tracking, stock management, and order fulfilment tools.
Can the app be used on mobile devices?
Yes, the Mayne Warehouse App is optimised for both mobile and tablet devices.
Does the app support barcode scanning?
Absolutely, the app includes built-in barcode scanning capabilities for efficient stock handling.
Can multiple team members use the app simultaneously?
Yes, the app allows for multi-user access with role-based permissions.
Is Mayne Warehouse App cloud-based?
Yes, it is cloud-based, ensuring you can access your data from anywhere, anytime.
Mayne User Management
What is Mayne User Management?
It’s a module for managing users, permissions, and access control within your organisation.
Can I restrict access to specific features for certain users?
Yes, you can assign role-based permissions to control feature access.
Does Mayne User Management track user activity?
Yes, it provides detailed user activity logs for accountability and auditing.
Is there a limit to the number of users I can add?
No, Mayne User Management is scalable and supports unlimited users.
How do I reset a user’s password?
Admins can reset passwords directly from the user management dashboard.
Mayne Customer Order Portal
What is the Mayne Customer Order Portal?
It’s a platform that allows customers to place, track, and manage orders independently.
Can customers view their order history in the portal?
Yes, customers can access their full order history and download invoices.
Does the portal provide real-time order status updates?
Yes, customers receive real-time updates on order statuses and delivery tracking.
Is the Customer Order Portal customisable?
Yes, you can customise the portal to match your branding and specific business requirements.
Can customers contact support through the portal?
Yes, the portal includes a support feature for customers to raise queries or issues.